Average Reviews:
(More customer reviews)As an IT professional with years of experience in consumer support I feel it's almost a duty to review security software such as TrendMicro's Internet Security suite. But in order to properly understand my review I need to explain that I have some pretty strict criteria for my evaluation.
1. Ease of use, installation and maintenance: the application suite must be easy for the average user to install maintain, and use. Ideally the product should be out of sight out of mind as much as possible, simply performing its job in the background.
2. Lack of interference in daily use of the PC: the application suite should not slow down a modern PC with reasonable hardware specifications; it should not bother the user with pop-ups about what it is doing nor with minor "threats" such as cookies.
3. Level of threat protection : the user's PC should be protected against network (attacks used by worms), web (attacks used by hackers on the web) and file system attacks (malicious file downloads).
4. Ease of customization when required: if something is blocked that should not be, a reasonably proficient user should not need to seek professional help configuring the application.
ThrendMicro is, in my opinion, one of the best producers of security software available. In "ease of use and maintenance" they score very highly. Any user who is able to install software and actually understand the process will be able to install a consumer product produced by Trend. ***** so five stars for category one.
However they still only score three stars for lack of interference. The software does NOT slow down the PC (Pentium D, with 2GB RAM, not a high end machine) but companies like Trend, Symantec, and McAfee need to understand that if I can manually put the window from a scan to run invisibly in the background, maybe it should just run there anyway. I also don't care that Trend has deleted the cookies from my computer. I don't want to be told about the removal of threats of the most minimal risk level. I have also found several legit sites that were blocked that annoyed me. For example, I tried to watch streaming video from FOX's web site and it was blocked. ***-- for category two.
Five stars, though, for threat protection. If your system is up-to-date, Trend is up-to-date and you do not disable it you will almost certainly not get infected. The problem arises when the user participates in high-risk behaviors like file sharing (bit-torrent, eMule, etc) and then disables the software to access something they shouldn't. This is the surest way to 0wn3d, to use a technical term. *****
I have to give them credit on ease of customization. Unlike Symantec's Endpoint Protection (which was a nightmare for nearly all categories) Trend's products have always had a simple, easy to understand interface. They use intuitive names like "web protection" for their services enabling even unsophisticated users to understand where to click when they need to find something.
4 ½ overall score. Not bad! I highly recommend this software to protect your PC.
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With Trend Micro Internet Security, you no longer need to choose between computer performance and maximum protection. Get smart, proven security that never sleeps, guarding your PC from the latest threats while giving you the freedom to browse and shop online. Safeguard your PC and your personal information without compromise. Smart security features in Trend Micro Internet Security protect the computers in your home as you email and browse online. Enhanced parental controls help you take charge of where and when your children go online. Protection for up to 3 PCs per household.
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