Kaspersky Internet Security 2009 (3 User) Review

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(More customer reviews)As background, I've used quite a few internet security suites: ZoneAlarm, Norton, McAfee, OneCare, and previous Kaspersky products. With Kaspersky, I've come to expect a product that is top-tier for protection, but requires some technical understanding to configure. Its actually why I stopped using the previous version - While I have a technical background, I really don't want to spend my time on a computer configuring the security software, I want to use the PC.
Kaspersky Internet Security 2009 is a complete change, and even manages to improve the protection in the process. First, the Automatic Mode (where Kaspersky takes care of new applications, internet connections, etc.) is now worth using in my opinion. This takes a lot of the "manual" work out of the picture.
Kaspersky licensed technology from Bit9 in this release for whitelisting. Whitelisting is using a list of "known good" applications that can be trusted to go to the internet. For example, Microsoft's Internet Explorer is a known piece of software, so it can be trusted. For applications not on the whitelist, the software determines from its actions if it may be malicious, and categorizes them as such (and therefore, pays more attention to them). What does this mean for you? Less overhead using applications it knows it can trust - Faster browsing, using your PC, etc.
Finally, the last addition that I think is perfect is the security analysis it performs during full scans. Besides checking for viruses, malware, etc., it also checks your applications to see if there are known, patchable vulnerabilities. One of the most prevalent ways bad stuff gets on your PC these days is through unpatched "holes" in software. Kaspersky will alert you to these holes, so you can patch them before someone can get to your computer. An ounce of prevention being better than a pound of cure, so to speak (although with Kaspersky, you get both).
I have no noticeable slowdown on my machine, the product is using less than 25MB of RAM presently, and I know I have one of the best security products protecting my data. I highly recommend this product!

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Complete Internet security protection withanti-virus anti-spyware anti-phishing anti-spam and anti-hacker technologiesperfect for home or small office.Product Information[For Up to 3 Users]Kaspersky Internet Security 2009 gives you full protection against virusesspyware rootkits and other types of malware. You also get an advanced firewallsolution privacy and parental controls as well as protection against identitytheft and confidential data leakage. Kaspersky Anti-Malware Engine Better Than Ever! Over the last few yearssince entering the market Kaspersky has taken the US consumers by storm andthe brand keeps getting more and more attention and topping more and morecomparison tests and reviews the world over. Kaspersky has improved itsproducts even further by entirely rebuilding its anti-malware engine. Thanks tothese changes performance is better than ever the product is even lighter andno other brand even comes close when it comes to scanning speed.New FeaturesKaspersky 2009 New and Improved Features:Easy-to-Use for Anyone!At a first glance it is obvious that the interface is even more user-friendlythan version 7.0. In previous versions of Kaspersky the interface seemed to beaimed mainly at "tech people"; now it is easy enough for anyone to use.To make it easy to use for less advanced users the main screen of KasperskyAnti-Virus 2009 and Kaspersky Internet Security 2009 gives you all the necessaryinformation but for more advanced users there is still the option to getadditional information and to customize the product in a number of differentways. For most people however the basic settings are more than effective.Even Lower Resource NeedsUsers of earlier Kaspersky versions have been very happy about its low resourceneeds and the new Kaspersky 2009 does not disappoint when it comes to this. Thescan engine now takes advantage of dual-core processors without affectingresource needs. The programs also balance scan speed to user activ

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Kaspersky Lab Internet Security 2011 3 user- Frustration Free Packaging Review

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(More customer reviews)After using Norton for years and getting totally frustrated with their horrible service and an atrocious product called Norton 360, I switched to Kaspersky about 3 years ago. That was a fantastic move because Kaspersky has better customer service and a SUPERIOR product. Let me start by saying Kaspersky is the best consumer product for protection of your computer, however, they have significant problems every time they upgrade to a new version. Even worse, management refuses to communicate with their customers about those problems.
One of the pluses of buying this product is the following. If a new version comes out during your one year cycle, you can upgrade to the new product for FREE. The downside, with both the 2010 and 2011 upgrades, many customers [not all] had major problems. With the 2010 upgrade, I was one of many whose system slowed to a crawl for weeks until they finally fixed the problem. Management failed to send out an email advising customers there was a problem. I learned about it after the fact. I was one day away from leaving the product for good when it was finally corrected. I thought they learned their lesson but they didn't because 2011 is causing a new array of problems.
With Kaspersky 2011, [for many customers] if you open up a photo it will completely freeze your system. I'm talking about a complete lock up. You cannot use Ctrl-Alt-Delete to get to the Task Manager and you can't even reboot. The one and only way to get your system restarted is to turn off the power, wait about 30 seconds, and turn your computer back on. That is totally unacceptable!
After several weeks of complete silence from management, the problem was corrected and now users can check out photos without a system failure. Most users had no idea why their system was freezing and locking up. The company should have sent an email to every customers saying:
1. We have a problem with the 2011 upgrade
2. When you do X, your computer will lock up
3. We are aware of the problem and are working on an update to fix the issue.
4. The "Tentative" Date for the fix is whatever date they select
5. In the interim, we recommend you do Y
All software companies have problems. But everyone appreciates and understands when customer service acknowledges they made a mistake and they're working hard to correct the problem. A lack of communication results in customer frustration and a negative attitude towards the product and the company. As much as I like and respect the actual product, I would NOT touch Kaspersky 2011 until management decides to be honest, open, and communicate with it's customers.

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