9/04/2012

Trend Micro Titanium Internet Security 2011 - 3 User Review

Trend Micro Titanium Internet Security 2011 - 3 User
Average Reviews:

(More customer reviews)
[original review - see update below]
I have used Trend for many years. It seemed like they finally got it right with 2009. It was quick, reliable, and had lots of options. After that subscription expired I got a notice to download this new "Titanium" thing (billed automatically by Digital River - that won't happen again!).
I downloaded it and it installed okay, but there are practically no advanced settings. It is so dumbed-down. You cannot really fine tune the scanning any more, and there is no ability to control the home network the way you could with the previous version. About all you can do is set a few parental controls and very, very simple filtering.
It also seemed to slow down Firefox briefly. It's like Firefox would be unresponsive for the first ten seconds or so before it was usable. Not sure if it was due to the antivirus but the correlation was there - it started as soon as I installed the new version.
Despite my misgivings, I was about to bite the bullet and go ahead and upgrade the wife's computer. Before I did, though, I checked the subscription status and saw that IT WAS VALID FOR ANOTHER YEAR! Apparently, installing Titanium was optional, and the previous version was still eligible for regular updates! They did not TELL me that! So I just removed Titanium and rolled back into the other version, which installed flawlessly and now I am happy for another year.
I had some trouble uninstalling Titanium on my third computer. It took a couple of tries, and each time it would hang at 13%. I had to do a hard reset and then retry. For some reason, I suspected the password I had set up for Titanium was the issue, so I removed it and then the uninstall went to completion. That was a bit worrisome.
Anyway, sorry, I just cannot recommend this product. Maybe it's okay and really does work but I do not like the lack of advanced control. For basic users it may be just fine. But for me, I am going to ride the current version out to whatever its end-of-life is, then unless Trend gives us some better control over the behavior, I will look for something else.
[update]
It's now six months into the legacy version of Trend, and I have having to think about what to move to next. I have evaluated ESET, Vipre, BitDefender, and Kapersky, and all of them leave me a bit underwhelmed. ESET seems the best of the bunch, though a tad expensive. Vipre is nice and light but has too many boxes asking me to accept this or that action (if you disable the accept box option, then you have to create a rule for everything that isn't just running a program). Bit Defender and Kapersky are just a bit too slow and bloated, and Kapersky's scan just dragged. So, at renewal time, I may just jump on the Titanium bandwagon. It's either that, ESET, or free MS Security Essentials.
I really do not think Titanium is "bad", it just did not give you much control. It really is a totally different program from what it was before, and is REALLY different from the rest. But I tried the latest evaluation version and the slowdown in FireFox seemed much less of an issue. So maybe I just need to readjust my expectations.


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Strong, fast and easy-to-use protection--Trend Micro Titanium Internet Security uses cloud technology to automatically stop viruses and spyware before they reach your computer, so it won't slow you down--it's a whole new way to protect your computer.

Real-time updates keep your PC protected from the latest online threats. Using less than half the disk space and memory of traditional security products, Titanium Internet Security is light on your system resources so your computer runs faster. It's designed to be easy to use and understand with simple screens and reports. Includes spam blocking and customizable parental controls. Keep your children safe from cyber criminals and inappropriate content when they go online--nothing comes close to Trend Micro Titanium Internet Security.

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