Average Reviews:
(More customer reviews)I used a previous version of Uninstaller with a great deal of success, but when I upgraded to Windows XP I found that, among the software no longer compatible with this OS, I also had to purchase a new version of Uninstaller if I wished to keep my hard drive clean of all the gunk that builds up over time.
Uninstaller 6.5 is nothing like its predecessor, cumbersome, poorly laid out, absent controls that gave one confidence in using the product.
And tech support? Please. It's just another oxymoron so typical of so many applications and computer-related companies.
I recently found that, when running its QuickClean Lite feature, the application continued to find a certain number of registry entries that it claimed were safe to remove. But when attempting to remove these entries, nothing happened, no savings in space, no removal, as the same number of registry entries remain when scanning again. Tech Support admitted to "issues" that need to be addressed, but said this may be a new one.
The latest glitch I've uncovered is that this app just shuts itself off when attempting a scan before cleaning.
Tech Support's suggestion? First, the tech just stopped responding in the online support chat, apparently overwhelmed. The next tech said I should remove Netscape 7 and, when that of course did not work, that I remove Netscape 6 from my computer. Don't laugh. I wasn't when these were the responses I received.
Try and remove the product from your computer when it's installed: Uninstaller offers no direct means of uninstalling itself and, when running Windows' Add/Remove feature, several components of Uninstaller remain, and cannot be removed.
This is the last I'll purchase of a McAfee product. I'm looking for a better alternative.
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