8/28/2012

Symantec Endpoint Protection (10 user) Review

Symantec Endpoint Protection (10 user)
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I have been a longtime user of Norton Corp Edition products and for the most part have been stratified. It only seemed natural when our current subscription to Corp Edition 10 expired that we move to version 11 also called SEP (Symnatec Endpoint Protection) on our Windows 2003 SBS running SQL, Exchange and Act. After reading the manuals the installation seemed pretty straightforward. This is a very different product from version 10 so defiantly plan to spent some time reading the SEP manuals first. After installing the manager on our SBS via the upgrade I ran the deployment manager to install the clients, which seem to go well on only three of the eight XP-pro clients. I had to manually install the software on the other clients due to problems with Outlook getting mail from our Exchange server. The ant-virus client deployment also failed on the server even when I tried to manually install SEP it seemed the version 10 client would not uninstall. So I followed the lengthy task from the support web site to manually remove version 10 from the server and then manually re-installed SEP. After the install Live-Update kept failing. I talked to Symantec tech support several times and per there request removed all Norton/Symantec products and reinstalling SEP a couple of more times after running a couple clean-wipe utilities they provided but Live-Update would still not work. Symantec eventually suggested I go back to version 10 until some of the compatibility issues are resolved with SEP. After investing over 12 hours on this upgrade and then reinstalling the old version we are now considering moving to another venders product.

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