11/02/2011

Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals Review

Proven Portals: Best Practices for Planning, Designing, and Developing Enterprise Portals
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Excellent management level discussion of what is involved in making an enterprise portal. Sullivan focuses on the salient issues, without getting bogged down in arguments over technical choices. Like do we use IBM's dB2 or Oracle? Do we use a J2EE or .NET environment? While these are important concerns, the basic design concepts are at a higher level, and are addressed in the book.
A substantial portion of which is devoted to searching. Not surprising, because a commonality across most portals in aggregating information that can be searched. Why not just use Google for this portion of the portal, you might ask? Well, Google indexes the public Web. Most corporate portals also, and hopefully more germanely, can access internal corporate documents, including email, that the outside world cannot reach.
But this leads into something which you should be aware of if you find yourself designing searches for your portal. Google sells a piece of hardware that sits inside your firewall. It can index and search your internal data, and present the results in a similar fashion to what it does for the Web. Sullivan does not mention this, because he is not plugging any particular vendor. Fair enough. So let me mention it. Because it is useful to know of this option, since it offers a quick, easy implementation of internal search on your portal.

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Portals are the cornerstone to success in making informed business decisions and in the move to the Internet economy. They unify access to all the business content your employees, trading partners and customers need to do their jobs: Web data, workgroup information, business intelligence, front- and back-office applications, expertise and even data in legacy systems. Portals improve ROI through improved collaboration and communication, smarter decision-making, increased productivity, and easier access to business information, applications and expertise. In summary a portal brings together different applications, content and services in the form of one user interface, a Web page.

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