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(More customer reviews)After years of running Norton Antivirus products, with ever increasing demands on system resources, as well as slowing down the machines these products were installed on, the completely rewritten version of Norton Internet Security 2009 has gone a very long way towards correcting years of bloatware code that was made worse with every new release.
This version installs fast, runs fast, and is almost entirely unobtrusive, with one very major exception.
This software will break your home or small business network.
In a well-documented bug first discovered in October 2008, Norton interferes with, and eventually blocks access to other machines on your home network. Norton admits there is a problem, and has been stalling customers for months with promises for a fix, yet keeps pushing the release date out further and further.
Install Norton 2009, and eventually all of the computers on your home network under My Network Places will disappear, and will eventually be blocked from access. While you can frequently manually reach your other networked machines by typing their addresses directly into an address bar, software that depends on access to your other networked machines directly (index, backup, small business collaboration tools, etc.) usually cannot work this way, and you are effectively cut off from using those applications. Worse, over time, Norton will begin periodically cutting off access to your networked machines. Suddenly file copying between machines fails, extremely long delays in accessing other computers on your network occurs, and your frustration level mounts.
Norton admits the only current solution to this problem is to completely uninstall Norton 2009 Antivirus/Internet Security products. There is no other workaround.
Worse yet, the responsiveness of the company to major software bugs has been less than acceptable. It literally takes months for even the most urgent bugs to get identified, corrected, and then put through a laborious test procedure. To add insult to injury, it then takes up to six additional weeks for the fixed code to be incorporated into their slow update release schedule and finally reach every customer.
This truly mars an otherwise promising product and makes it an unacceptable option for those dependent on networked machines, such as a home or small business network. If you are dependent on your network to access remote hard drives or collaborate in an office environment, Norton 2009 products are absolutely not acceptable for use and I strongly recommend you look elsewhere until the company finally fixes the problem.
A very lengthy discussion about this problem can be found on the Norton Community Forum. Simply search for "NAV blocks access to hard disk." The later discussions in the thread contain the most pertinent information.
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