Average Reviews:
(More customer reviews)I purchased this product in order to use a particular major feature that was advertised as including capabilities not found in a major competitor's product. When the feature did not work I used free tech support via chat and email and followed instructions they assured me would correct the problem. I received advice from approximately 8 different representatives with nearly the same number of solutions, including manual removal of prior McAfee installation from the registry, which took an hour. Detailed info was requested, but when I sent the email, it was returned to me as sent to the wrong address. After a week and about 5 hours of wasted time I contacted customer service and was given for "free" a telephone tech support contact that would ordinarily require payment. The tech support representative (reached after about 20 minutes on hold, and one cut off) said he had consulted with a developer who told him they knew that feature would not work. When I asked him why I was not told this by the other tech support reps, he told me the chat and email representatives are in India and South Africa and don't have access to the same information! He said I could probably tell by their names. I am returning the product for a refund.
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The Internet provides a wealth of information but leaves behind a lot of clutter on your PC. Clean it up with McAfee QuickClean. QuickClean technology identifies and removes files that accumulate when surfing the Internet, including cookies, e-mail, downloads, history, and more. It protects your PC by wiping away Web trails and other personal identification data without deleting critical information. QuickClean also completely removes unwanted programs to keep your system running smoothly. It lets you specify the programs and files you want to completely eliminate and wipes away the clutter forever.
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